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Messaging Channels
Bring web chat and customer messages into a shared inbox that supports AI assistance and human follow-up.
Replace scattered messages and disconnected store data with a connected workflow for customer chats, product questions, order lookups, and handoffs.
Each connector is designed to help your team answer faster with customer, product, order, and conversation context in one place.
Bring buyer questions, delivery updates, and support follow-ups into one AI-ready commerce inbox.
Turn social product questions into support tickets your team can answer with store context.
Centralize Facebook customer conversations alongside orders, profiles, and support activity.
Connect product, customer, and order data so AI and agents can answer with accurate commerce details.
Embed Ecomas support into content-led commerce sites and keep conversations tied to customer records.
Support complex catalogs and order flows with connected data for agents and AI responses.
Capture social commerce intent from campaign traffic and route it into support workflows.
Use API-ready workflows to connect internal tools, warehouses, CRMs, or custom storefront data.
Link social conversations, chat, product data, customers, orders, and custom sources into Ecomas.
Messages become useful support records with the commerce context needed for accurate replies.
Teams can answer faster, escalate clearly, and monitor the channels that drive support demand.
Ecomas integrations are built for operational support teams that need AI assistance without losing human control.
Ecomas integrations help ecommerce teams keep messages, products, customers, orders, and marketing activity connected inside one support workflow.
Bring web chat and customer messages into a shared inbox that supports AI assistance and human follow-up.
Use product, customer, and order data to answer questions with more accuracy and less manual searching.
Support campaigns, lead capture, and customer follow-up with connected commerce context.
Tell us your current ecommerce stack and we will map the cleanest integration path for your support workflow.