Ecomas
Ecomas Ecomas AI
  • Home
  • Product
    • Features
    • Integrations
    • Services
    • Security
  • Solutions
    • How It Works
    • Pricing
  • Resources
    • Blog
    • FAQ
  • About
  • Contact
  • Book a Demo
Log In Start Free Trial
Ecomas Ecomas AI
  • Home
  • Product
    • Features
    • Integrations
    • Services
    • Security
  • Solutions
    • How It Works
    • Pricing
  • Resources
    • Blog
    • FAQ
  • About
  • Contact
  • Book a Demo
  • Log In Start Free

Cookie Policy

How Ecomas uses cookies and similar technologies for authentication, security, analytics, and preference storage across the platform.

Effective Date: June 1, 2026  |  Last Updated: June 2026

Summary

This Cookie Policy explains what cookies Ecomas uses, why we use them, and how you can control cookie preferences. Cookies are small text files stored on your device that help us provide a secure, functional, and personalized experience.

1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide reporting information, and improve user experience. Cookies set by the website owner are called "first-party cookies," while cookies set by other parties are called "third-party cookies."

2 How We Use Cookies

  • Authentication: Keep you logged in and verify your identity across sessions.
  • Security: Protect against cross-site request forgery, detect unauthorized access, and enforce security policies.
  • Session Management: Maintain your workspace context, dashboard state, and active conversations.
  • Preferences: Store your language, theme, notification settings, and interface choices.
  • Analytics: Understand how features are used, identify errors, and measure performance.

3 Types of Cookies We Use

Cookie TypePurposeDuration
Strictly NecessaryAuthentication, CSRF protection, session managementSession / 30 days
FunctionalLanguage, theme, dashboard preferences, interface settingsUp to 1 year
AnalyticsUsage patterns, feature adoption, error tracking, performance metricsUp to 2 years
SecurityFraud detection, bot protection, login verificationSession

4 Third-Party Cookies

  • Some cookies are placed by third-party services integrated with the Ecomas platform.
  • These may include analytics providers, payment processors, and embedded content from external services.
  • Third-party cookies are governed by the respective privacy policies of those services.
  • We work with third parties that maintain appropriate data protection and security standards.

5 Cookie Consent

  • When you first visit the Ecomas platform, you may be presented with a cookie consent banner.
  • Strictly necessary cookies do not require consent as they are essential for the platform to function.
  • Analytics and functional cookies are set only after you provide consent through the banner or settings.
  • You can withdraw consent at any time by adjusting your cookie preferences.

6 Managing Your Cookie Preferences

  • You can manage cookie preferences through the cookie consent banner or your browser settings.
  • Disabling certain cookies may affect the functionality of the platform, including login, session management, and personalization.
  • You can delete cookies that have already been set through your browser's cookie management tools.

7 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find cookie controls in the "Settings," "Preferences," or "Privacy" section of your browser. Below are links to cookie management guides for popular browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies
  • Mozilla Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Microsoft Edge: Settings > Cookies and Site Permissions

8 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating you do not wish to be tracked. The Ecomas platform currently does not respond to DNT signals, but you can manage tracking through our cookie preferences and browser settings as described above.

9 Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Material changes will be communicated through the platform or updated cookie consent mechanisms.

10 Contact Us

Cookie Policy Support

For questions about cookies, tracking technologies, or browser settings

Email
privacy@ecomas.com
Phone
[Only for Premium Members]
Address
Virtual Office Operations from Lahore, Pakistan
We aim to respond to all cookie-related inquiries within 2 business days.

On This Page

  • 1 What Are Cookies
  • 2 How We Use Cookies
  • 3 Types of Cookies We Use
  • 4 Essential Cookies Details
  • 5 Analytics Cookies Details
  • 6 Managing Preferences
  • 7 Browser Settings
  • 8 Do Not Track
  • 9 Changes to Policy
  • 10 Contact Us

Related Policies

Review connected policies that explain how Ecomas handles data, security, and platform use.

Privacy Policy → Terms of Service → Data Processing Agreement → Security Center →
  • Features
  • Integrations
  • Pricing
  • Services
  • How It Works
  • Contact

AI Commerce Platform

Turn Every Store Conversation Into Faster Support

AI-powered commerce operations for your online store.

Start Free Trial Book a Demo
Ecomas Logo

Ecomas AI

Get in Touch

  • [Only for Premium Members]
  • hello@ecomasai.com

Subscribe to Updates

Facebook
Twitter
LinkedIn
YouTube

© 2026 Ecomas. All rights reserved.

Privacy Policy | Terms of Service | Cookie Policy | DPA