Ecommerce AI Integrations

Connector Library

Every Channel. Every Store.
One AI Brain.

Each integration is built deep — not bolted on. Scroll to explore how Ecomas plugs into your entire stack.

9+

Native Platforms

150+

Data Connections

5 min

Avg. Setup

2B+

Monthly active users

01/08

WhatsApp Business API

The world's most popular messaging app, connected directly to your AI agent.

Connect the official WhatsApp Business API to handle buyer questions, delivery updates, and support follow-ups — all with full order and product context. Your AI agent responds in seconds, 24/7.

Official Business API — no third-party hacks

Proactive order status & shipping updates

Template messages for re-engagement

Rich media: images, PDFs, location pins

200M+

Business accounts visited daily

Instagram

02/08

Instagram DMs & Comments

Turn every DM, story reply, and comment into a resolved support ticket.

Ecomas reads Instagram DMs and story replies, matches the sender to their customer profile and order history, and lets the AI agent respond with full commerce context — or routes to a human instantly.

DM and story-reply automation

Comment-to-DM conversion for support

Full customer order history in-thread

Smart routing to human agents when needed

1B+

Monthly Messenger users

Facebook

03/08

Facebook Messenger

Your storefront's Messenger, supercharged with AI and live store data.

Connect Facebook Messenger so your AI agent and human team can respond to every inquiry with full order, product, and customer context. No more copy-pasting order numbers.

Messenger thread integration

Automatic ticket creation & routing

Unified inbox with other channels

Page comment monitoring

1.5B+

Monthly active TikTok users

TikTok

04/08

TikTok Video & Post Publishing

Publish commercial product videos, photoshoot carousels, and posts directly to TikTok.

Publish studio visuals and commercial photoshoot posts directly to your TikTok Creator or Business profile. Schedule content in advance and leverage TikTok algorithm-optimized vertical formats.

Direct video & photo carousel publishing

9:16 vertical full-screen format optimization

Multi-channel scheduled content calendar

Automated AI photoshoot publishing

Ecommerce platform integration

Shopify

05/08

Shopify Deep Sync

Your entire Shopify store — products, orders, customers — piped into the AI's brain.

Sync your Shopify products, orders, customer profiles, and inventory so the AI agent can check stock, look up orders, process cancellations, and issue refunds — autonomously and in real time.

Real-time product catalog & inventory sync

Order lookup, tracking & status updates

Autonomous refund & cancellation processing

Customer profile enrichment (LTV, tags, notes)

43%

Of the web runs on WordPress

WordPress

06/08

WordPress & WooCommerce

Embed the Ecomas AI widget on any WordPress or WooCommerce store.

Install the Ecomas chat widget on your WordPress site and tie every conversation to WooCommerce customer records, orders, and products. Full store context, zero code required.

WooCommerce order & product sync

Embeddable chat widget (1-click install)

Customer record linking

Works with any WordPress theme

250K+

Merchants powered by Magento

Magento

07/08

Magento / Adobe Commerce

Enterprise-grade catalog and multi-store support, connected to AI.

Connect Magento to handle complex catalogs, configurable products, multi-store setups, and B2B order flows. Ecomas ingests your entire Magento data layer for context-aware support.

Complex catalog & configurable product sync

Multi-store and multi-language support

B2B order context & customer groups

Inventory source & fulfillment data

∞

Unlimited possibilities

Custom API

08/08

REST API & Webhooks

Build anything. Connect any system. No limits.

Connect any custom store, warehouse, CRM, ERP, or internal tool using the Ecomas REST API. Push data in via webhooks, pull context on demand, and build custom workflows that fit your exact stack.

Full REST API with token auth

Inbound & outbound webhook triggers

Custom data field mapping

SDKs for PHP, Node.js, and Python

View Full API & Webhook Docs

A connected start

Go Live with Ecomas in Minutes

Your store, your conversations, your assistant. Bring them together in three steps.

01 THE FOUNDATION

Start with what
you already sell.

Connect your storefront and bring your product, order, and customer records into Ecomas. Your assistant starts with your store, not a blank page.

Shopify, WooCommerce, Wix, or a custom storefront
Product details and order context in one place

Set up your store

CONNECTION PASSPORTInteractive preview

ECOMAS
STORE CONNECTION

FROM YOUR STOREFRONTShopify

Add your store connection details, test the connection, then sync your records.

Products Orders Customers

YOUR DATA
ONE WORKSPACE

Choose a platform to preview its setup. No account changes.

02 THE CONVERSATION

Meet customers
where they message.

Connect WhatsApp, Instagram, or Facebook Messenger, or add web chat to your site. Bring the conversation into a shared workspace your team can review.

A connected channel for your AI assistant
Review message history and reply from Ecomas

Bring your channels together

EVERY MESSAGE HAS A WAY INInteractive preview

One shared workspaceWhatsApp

“Hi, can you help me check my order?”

Review the thread, keep the context, and reply from Ecomas.

Choose a channel above to follow its message. Example conversation, not a live inbox.

03 THE FIRST ANSWER

Give your assistant
a proper first run.

Add your store policies, choose your assistant’s settings, and test a real shopping question before you activate it. Check that the answer fits your store and your tone.

Product lookup, stock checks, and order context
Customer confirmation before placing an order

See the assistant in a demo

THE ASSISTANT TEST BENCHLocal example

SAMPLE CATALOG ITEMOnyx Hoodie

Size L · In stock · $64

NO.
042

THE QUESTION

Do you have the Onyx Hoodie in Large?

01 Understand
02 Look up
03 Answer

An answer with store context

Yes. The Onyx Hoodie is available in Large at $64. You can choose the size on its product page.

Source: sample product catalog

Try either question. These are illustrative responses; no message is sent and no order is placed.

YOUR NEXT STEP

One connected store.
A more useful assistant.

Start with your storefront. Add the channels your customers use. Make it yours.

Start Free Book a DemoNo credit card required

You are an expert software engineer tasked with integrating this project with the Ecomas AI Custom Storefront API & Webhooks.

### Project Credentials & Configuration
- Shop ID: <YOUR_SHOP_ID>
- API Base URL: https://ecomasai.com/api
- Store API Key: <YOUR_STORE_API_KEY> (Generate in Ecomas Dashboard > Store Configuration > Custom Storefront API)
- Store API Secret: <YOUR_STORE_API_SECRET>
- Webhook URL: <YOUR_WEBHOOK_ENDPOINT_URL>
- Live Reference Specification (.md): https://ecomasai.com/docs/custom-api.md

### Mandatory Instructions for AI Agent
1. Fetch the Live Reference .md in Real Time:
   Before planning or writing any code, fetch and read the live, authoritative Markdown documentation directly from:
   https://ecomasai.com/docs/custom-api.md
   Do not guess API endpoints, request schemas, or signature verification formulas. Ingest the live .md content online in real time.

2. Create a Persistent Skill / Rule for this Project:
   Create a dedicated persistent Skill (e.g. in your skills directory, as a SKILL.md file, or in .cursorrules / CLAUDE.md) for "Ecomas Custom Storefront API & Webhooks". Document the integration architecture, endpoints, webhook payload contracts, and HMAC-SHA256 signature verification standards so future development sessions can reference it automatically.

3. Always Fetch in Real Time on Every Implementation:
   Every time you implement, modify, extend, or debug any Ecomas API endpoint or webhook receiver in this project, you must re-fetch and verify against the live specification at https://ecomasai.com/docs/custom-api.md in real time. Never rely on assumptions or cached memory.

4. Implementation Tasks:
   - Store the provided credentials safely in environment variables (.env).
   - Implement the outbound webhook receiver endpoint for 'order.created' with strict HMAC-SHA256 signature verification, a 300-second timestamp freshness window, and constant-time comparison.
   - Implement the required inbound API helpers (catalog search, stock check, order creation) matching the live .md specification.

Your Store and Messaging, One AI Platform

Every Channel. Every Store.One AI Brain.

9+