What Ecomas Delivers

Six professional services that help ecommerce teams deploy AI automation, manage product content, connect platforms, and track performance.

AI Support Automation

Deploy AI chat that resolves customer questions using your product data, policies, and order history. Handles repetitive queries so your team focuses on complex cases.

  • AI chat with commerce context
  • Unified inbox across channels
  • Smart escalation to human agents

AI Product Photoshoots

Generate studio-quality product images using Photoshot AI. Upload a photo and get clean, marketplace-ready visuals for your catalog.

  • Background removal and replacement
  • Consistent catalog styling
  • Batch processing for large catalogs

Commerce Context Setup

Connect your product catalog, order data, and customer history so every AI response includes real-time stock, pricing, and shipping details.

  • Real-time product and order sync
  • Policy and FAQ training
  • Multi-language context support

Ecommerce Integrations

Connect Shopify, WordPress, Magento, WhatsApp, Instagram, Facebook, and custom APIs to your unified Ecomas workspace.

  • Multi-channel messaging sync
  • Store platform data bridge
  • Webhook and API configuration

Analytics and Insights

Track response times, resolution rates, customer satisfaction, and agent performance with a real-time analytics dashboard.

  • Real-time performance metrics
  • Conversation volume trends
  • Team workload distribution

Team Onboarding

Get your team up to speed with hands-on training on Ecomas tools, AI workflows, and best practices for ecommerce support.

  • Hands-on training sessions
  • Workflow best practices
  • Ongoing support guidance

How It Works

From discovery call to live AI support in three clear steps.

1

Discovery Call

We review your store, support channels, product data, and current response process. Then we map the right Ecomas setup for your team.

2

Setup & Configuration

We connect your platforms, configure AI chat with your product and order data, and train your team on the workspace.

3

Launch & Optimize

Go live with AI-powered support across all channels. We monitor performance and help you refine workflows as volume grows.

Plans That Scale With Your Store

Choose a plan based on your message volume and team size. Upgrade or downgrade anytime.

Monthly Annual Save up to 20%

Frequently Asked Questions

  • What happens during an Ecomas service setup?

    We review your store, support channels, product data, order flow, and current response process. Then we map the right Ecomas setup so your AI assistant and team can answer with accurate commerce context.

  • Can Ecomas work with my existing ecommerce stack?

    Yes. Ecomas supports commerce and social workflows across WordPress, Shopify, Magento, API-based systems, WhatsApp, Facebook, Instagram, and Snapchat.

  • Will AI replace my support team?

    No. Ecomas is designed to assist your team, not remove control. AI handles repetitive questions while human agents manage sensitive cases and approvals.

  • What services should I start with first?

    Most stores start with a workflow audit, AI chat setup, and commerce data organization. From there, add automation, integrations, and team onboarding.

  • How long does the full setup take?

    Basic AI chat can be live in 1-2 days. Full setup with integrations, automation workflows, and team onboarding typically takes 1-2 weeks depending on your store complexity.

Ready to Automate Your Ecommerce Support?

Start with a free discovery call. We will show you how Ecomas fits your store, your channels, and your support workflow.