AI that resolves tickets, processes refunds, and checks order status without human intervention.
WhatsApp, Instagram, email, and web chat in one workspace with full customer and order context.
Live product, order, and customer data in every conversation so responses are always accurate.
Generate professional product images and lifestyle shots using AI, no studio or photographer needed.
Track response times, resolution rates, CSAT scores, and agent performance in real time.
Ecomas is not a basic chatbot. Its AI agent trains on your product catalog, policies, and FAQ, then actually resolves issues: processing refunds, updating orders, checking inventory, and escalating complex cases to your team.
WhatsApp, Instagram DMs, Facebook Messenger, email, and web chat all flow into a single workspace. Your team and AI agent respond from one place with complete customer and order context.
Every conversation includes live order status, product details, tracking numbers, and full customer history. Your AI agent and team always have the complete picture before responding.
Monitor response times, AI resolution rates, customer satisfaction scores, and agent performance. Spot trends, find bottlenecks, and optimize your support operation in real time.
Let AI handle your paid advertising from start to finish. Ecomas will generate ad copy and creative, target the right audiences, adjust bids in real time, and maximize your return on ad spend so you can focus on growing your business.